Before you start (Intercom)

Getting Started with your Alocity AI-1000 Intercom

Welcome to the Alocity AI-1000 Video Intercom Installation Guide! In this guide, we will help you set up and configure the Alocity AI-1000 to create a seamless Alocity Intercom system. This intercom also includes remote entry functionalities, allowing residents to remotely open doors through an app on their phone. Follow the steps below to ensure a smooth installation process.

Step 1: Conduct a Site Survey

Before installing Alocity hardware, conduct a customer site survey to determine the following:
  • The number of entries that need to be configured (e.g., doors, gates, and elevator floors)
  • Whether you're using legacy wiring or new wiring
  • What kind of electronic entry mechanisms, Request to Exit (REX) mechanisms, and door contact sensors will be used and their power requirements.

Step 2: Installation Prerequisites

Ensure the following prerequisites are met:

  • Installation to be performed only by a certified installer
  • Power Sourcing Requirement: (DC) 12V - 2.0 A Power Source
  • It is recommended to source an independent power supply with battery backup exclusively for the device to ensure continuous operation and reliability
  • Wiegand/OSDP Badge Reader max cable length: 10 ft - 22 AWG (1.5 m)
  • Wiegand Controller Panel max cable length: 500 ft - 22 AWG (152 m), 300 ft - 24 AWG (91 m)
  • OSDP Panel max cable length: 4000 ft - 24 AWG (1,219 m)

*IMPORTANT NOTICE: The Alocity AI-1000 Intercom requires an external power source. Ensure the correct power source is used to avoid damage to the device and voiding the warranty.

Step 3: Parts Included

Ensure you have the following parts included:

  • 1x Alocity AI-1000 Intercom
  • 1x Two piece aluminium wall mount
  • 1x Wiring harness
  • 1x Security L-Wrench
  • 4x Anchors
  • 4x Mounting screws
  • 1x Power Adapter 

Step 4: Required Tools and Supplies

Prepare the following tools and supplies for the installation:

  • Level
  • Measuring tape
  • Wire stripper/cutter
  • #2 Phillips screwdriver
  • 2.0 or 1.5 mm Precision Slotted Screwdriver
  • Power Drill*
  • Drill bit set**
  • Portable soldering Iron KIT ***
  • Electrical Solder***

*Hammer drill is required when working with a masonry or concrete block wall.

**Drill bit set will need to include at least 1⁄4 Inch drill bit if the intercom will be installed directly in the wall without a gang box, additionally a 1-1/4 Inch Hole Saw when working on drywall.

***These tools only apply when installing a lock connected directly to the AI-1000 Intercom

Installation:

Before proceeding with the installation, it is important to ensure that your network meets the necessary requirements.


Network Requirements: 

To ensure your device is working in optimal conditions with the Alocity Control Center and the Alocity 1iD app follow this link: Alocity Intercom AI-1000 Network Requirements to know more about the network requiremens