First Steps
      Back to home
      1. Alocity Help Center (Knowledge Base)
      2. AI-1000 Installation Guide
      3. First Steps

      Before you start (Intercom)

      Getting Started with your Alocity AI-1000 Intercom

      Welcome to the Alocity AI-1000 Video Intercom Installation Guide! In this guide, we will help you set up and configure the Alocity AI-1000 to create a seamless Alocity Intercom system. This intercom also includes remote entry functionalities, allowing residents to remotely open doors through an app on their phone. Follow the steps below to ensure a smooth installation process.

      Step 1: Conduct a Site Survey

      Before installing Alocity hardware, conduct a customer site survey to determine the following:
      • The number of entries that need to be configured (e.g., doors, gates, and elevator floors)
      • Whether you're using legacy wiring or new wiring
      • What kind of electronic entry mechanisms, Request to Exit (REX) mechanisms, and door contact sensors will be used and their power requirements.

      Step 2: Installation Prerequisites

      Ensure the following prerequisites are met:

      • Installation to be performed only by a certified installer
      • Power Sourcing Requirement: (DC) 12V - 2.0 A Power Source
      • It is recommended to source an independent power supply with battery backup exclusively for the device to ensure continuous operation and reliability
      • Wiegand/OSDP Badge Reader max cable length: 10 ft - 22 AWG (1.5 m)
      • Wiegand Controller Panel max cable length: 500 ft - 22 AWG (152 m), 300 ft - 24 AWG (91 m)
      • OSDP Panel max cable length: 4000 ft - 24 AWG (1,219 m)

      *IMPORTANT NOTICE: The Alocity AI-1000 Intercom requires an external power source. Ensure the correct power source is used to avoid damage to the device and voiding the warranty.

      Step 3: Parts Included

      Ensure you have the following parts included:

      • 1x Alocity AI-1000 Intercom
      • 1x Two piece aluminium wall mount
      • 1x Wiring harness
      • 1x Security L-Wrench
      • 4x Anchors
      • 4x Mounting screws
      • 1x Power Adapter 

      Step 4: Required Tools and Supplies

      Prepare the following tools and supplies for the installation:

      • Level
      • Measuring tape
      • Wire stripper/cutter
      • #2 Phillips screwdriver
      • 2.0 or 1.5 mm Precision Slotted Screwdriver
      • Power Drill*
      • Drill bit set**
      • Portable soldering Iron KIT ***
      • Electrical Solder***

      *Hammer drill is required when working with a masonry or concrete block wall.

      **Drill bit set will need to include at least 1⁄4 Inch drill bit if the intercom will be installed directly in the wall without a gang box, additionally a 1-1/4 Inch Hole Saw when working on drywall.

      ***These tools only apply when installing a lock connected directly to the AI-1000 Intercom

      Installation:

      Before proceeding with the installation, it is important to ensure that your network meets the necessary requirements.


      Network Requirements: 

      To ensure your device is working in optimal conditions with the Alocity Control Center and the Alocity 1iD app follow this link: Alocity Intercom AI-1000 Network Requirements to know more about the network requiremens