Understanding Input Compatibility for the Alocity AI-1000 Intercom
If you are experiencing issues where the AI-1000 intercom device is not reacting to external inputs such as buttons, REX devices, or door contacts, this is due to the device’s current software limitations.
Key Information
- The AI-1000 intercom device does not support receiving a pulse from external inputs such as buttons, REX devices, or door contacts.
- The input wire included in the device’s pigtail is designed exclusively for Wiegand connections and cannot process signals from external input devices.
How to Enable Input Capabilities
- To use external inputs with the AI-1000 intercom, you will need an external I/O Controller.
- This controller is sold separately and provides the capability to handle input signals from buttons, REX devices, or door contacts.
Need Help?
For further assistance or to purchase an external I/O Controller, please contact Alocity Support or your account manager.