--- title: How to perform a selfie enrolment in alocity description: "Instructions for an end user for: How to perform a selfie enrolment in alocity" --- [Skip to content](https://help.alocity.com/knowledge/how-to-perform-a-selfie-enrolment-in-alocity#main-content) English Show submenu for translations [SUBMIT A TICKET HERE](https://help.alocity.com/knowledge/kb-tickets/new?hsLang=en) [![Alocity](https://help.alocity.com/hs-fs/hubfs/alocity-logo%20Full.png?width=181&height=48&name=alocity-logo%20Full.png)](https://www.alocity.com/) Open main navigation Close main navigation - English Show submenu for translations - [SUBMIT A TICKET HERE](https://help.alocity.com/knowledge/kb-tickets/new) - [Contact Support Now](mailto:support@alocity.com) [Contact Support Now](mailto:support@alocity.com) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Alocity Help Center (Knowledge Base)](https://help.alocity.com/knowledge?hsLang=en) 2. [FAQ'S](https://help.alocity.com/knowledge/faqs?hsLang=en) 3. [Frequently Asked Questions (FAQ'S)](https://help.alocity.com/knowledge/faqs?hsLang=en#frequently-asked-questions-faqs) # How to perform a selfie enrolment in alocity ## Instructions for an end user for "How to perform a selfie enrolment in alocity" How to perform a selfie enrolment in alocity:  1. You will get a text message or an email inviting you to enroll your face via selfie, click on the link to initiate the process and keep the pin in mind as it will be requested later. ![](https://help.alocity.com/hs-fs/hubfs/image-png-Jan-18-2024-05-41-33-8200-PM.png?width=400&height=345&name=image-png-Jan-18-2024-05-41-33-8200-PM.png) 2. The link will take you to this page, input your pin and click on enter to continue (some smartphones like iPhone have Autofill enabled and populate this info automatically):  ![](https://lh7-us.googleusercontent.com/hzHPSlGGtgw_bcmCf-wh7flRg3QhPA17SrXu6_oCoPZSKZxO1Xt--j9ye4xueEMOv-qnZSmWwjQNZId7WiDej8bEWpkzHK41RUiGotBDyomHCgDBGAE1hwkXvj_BVoiMd7k6E2x0_YAjTpw8qhDsMcf2R8AFdl7C0uDdCA_JrleTQgLXD1QqavUSs63cctYC8nVDX3nDPQ) 3. Follow the guidelines to take the picture and agree to the terms and conditions, if you have any concerns, click here: [https://www.alocity.com/pages/biometric-privacy-consent](https://www.alocity.com/pages/biometric-privacy-consent)  ![](https://lh7-us.googleusercontent.com/y25dj1ur4mokFlye97VsFQ960RMHxkTaQrxTnBfFbXy-5ezbeuS13qUgM2Vl4eFg1kJrPo7-RZdSSpJO3Qd7cIKvc6dZwzB1qxwKMdE1yStSe6x81QRlbBdl33fPTOiimUcmnBGnT5yyGBUalctdh4kDLH1yUW2FQFTorTynQdpENjE7WF_tS-aupaM5UG-AVtFp7WPb0g) 4. Take the photo and wait for the system to analyze the picture for a couple of seconds, once the process is complete you should get either one of these results:  ![](https://help.alocity.com/hs-fs/hubfs/image-png-Jan-18-2024-05-43-22-7624-PM.png?width=400&height=350&name=image-png-Jan-18-2024-05-43-22-7624-PM.png) 5. If you get an error message, please contact your company’s administrator or internal help desk support. - [Quick Start Guides](https://help.alocity.com/knowledge/quick-start-guides?hsLang=en) - [Alocity Control Center Guide](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#main-content) - [Software and Account General Setup](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#software-and-account-general-setup) - [Video Security Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#video-security-management) - [User and Group Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#user-and-group-management) - [Access Control Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#access-control-management) - [Intercom Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#intercom-management) - [Alocity 1id Mobile App Guide](https://help.alocity.com/knowledge/alocity-1id-mobile-app-guide?hsLang=en#main-content) - [Resident & tenant guide](https://help.alocity.com/knowledge/alocity-1id-mobile-app-guide?hsLang=en#resident-tenant-guide) - [Mobile Credential Users and Super Admins Guide](https://help.alocity.com/knowledge/alocity-1id-mobile-app-guide?hsLang=en#mobile-credential-users-and-super-admins-guide) - [AiVR Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/aivr-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/aivr-installation-setup-and-configuration-guide?hsLang=en#first-steps) - [Setup and configuration](https://help.alocity.com/knowledge/aivr-installation-setup-and-configuration-guide?hsLang=en#setup-and-configuration) - [F3D100 Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#first-steps) - [F3D100 Installation and Wiring](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#f3d100-installation-and-wiring) - [I/O Controller Installation (F3D100)](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#i-o-controller-installation-f3d100) - [Connecting the F3D100 to 3rd Party readers and controllers](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#connecting-the-f3d100-to-3rd-party-readers-and-controllers) - [AI-1000 Installation, Setup And Configuration](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#first-steps) - [AI-1000 Installation and Wiring](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#ai-1000-installation-and-wiring) - [I/O Controller Installation](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#i-o-controller-installation) - [Mercury Intelligent Controller Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/mercury-intelligent-controller-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/mercury-intelligent-controller-installation-setup-and-configuration-guide?hsLang=en#first-steps) - [FAQ'S](https://help.alocity.com/knowledge/faqs?hsLang=en#main-content) - [Frequently Asked Questions (FAQ'S)](https://help.alocity.com/knowledge/faqs?hsLang=en#frequently-asked-questions-faqs) - [Common Problems Troubleshooting](https://help.alocity.com/knowledge/faqs?hsLang=en#common-problems-troubleshooting) - [Release Notes And Versions History](https://help.alocity.com/knowledge/release-notes-and-versions-history?hsLang=en) # Alocity alocity.com Help Center Copyright © 2026, Alocity