Setting up a previously created account in Alocity Control Center

To activate and configure any Alocity device, you first need to set up your control center account, this will guide you if your Master Admin Account was previously created

  1. Once you have placed and processed your order an automated email will be sent including your master admin user credentials.
  2. Go to your email inbox and you should have received a welcome email with the subject "Welcome to Alocity" from the sender "Alocity <noreply@alocity.com>"
    (see image below)
  3. Click on the link to set your password, please note that it must contain at least eight characters, including at least 1 uppercase letter and 1 number
  4. Once finished you will automatically be logged in to the Alocity Control Center 
  5. If you don’t get the welcoming email, please check your spam folder.
  6. If the spam folder is empty, please go to the login page https://control.alocity.com page and click on forgot password to get a new email to start the process again: 

NOTE: Some email providers firewall might block the alocity server, please set your firewall's setting to be able to accept emails from the address described in step number too. If you require additional information, please contact support or your account manager.