--- title: "Release Notes: Platform Version 4.0.25 Nov 2026" description: software version,release notes,version history --- [Skip to content](https://help.alocity.com/knowledge/v.4.0.25#main-content) English Show submenu for translations [SUBMIT A TICKET HERE](https://help.alocity.com/knowledge/kb-tickets/new?hsLang=en) [![Alocity](https://help.alocity.com/hs-fs/hubfs/alocity-logo%20Full.png?width=181&height=48&name=alocity-logo%20Full.png)](https://www.alocity.com/) Open main navigation Close main navigation - English Show submenu for translations - [SUBMIT A TICKET HERE](https://help.alocity.com/knowledge/kb-tickets/new) - [Contact Support Now](mailto:support@alocity.com) [Contact Support Now](mailto:support@alocity.com) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Alocity Help Center (Knowledge Base)](https://help.alocity.com/knowledge?hsLang=en) 2. [Release Notes And Versions History](https://help.alocity.com/knowledge/release-notes-and-versions-history?hsLang=en) # Release Notes: Platform Version 4.0.25 Nov 2026 ## Key Enhancements: Video Wall V2, Card Format Management for Mercury Doors, a Cleaner Access Log and Camera Management in Aimee | Version | Platform 4.0.25 · Portal 3.0.15 | | --- | --- | | Release date | November 10th, 2026 | | How it’s applied | Automatically | This release brings Video Wall V2 with a live AI event feed, card format management for Mercury doors, a cleaner access log, camera management in Aimee, and staying signed in across browser windows. The update is applied automatically with no downtime, and **no action is required on your part**. ### **What’s new at a glance** | Feature | What it means for you | | --- | --- | | **Video Wall V2** | New layouts, a live event feed you can acknowledge, and cameras you can move or swap between slots. | | **Displays with live events** | A display set up on one computer can now show live events. | | **Faster event feed** | The video wall event feed loads faster and no longer freezes. | | **Card format management** | You can now create Custom card formats for existing or new systems. Custom Card formats also only reach your Mercury panels only after you confirm them. | | **MR54 support** | Add the MR54 interface board as a Mercury sub-panel. | | **Reader setup OSDP** | Set the entry reader's protocol Wiegand or OSDP and link the device while creating a door. | | **Keep Open wins** | An operator's Keep Open now overrides a schedule that would close the door. | | **Cleaner access log** | One entry per badge, and repeated card-format errors shown once. | | **Cameras in Aimee** | Manage  cameras and set up several at once with Aimee. | | **Stay signed in** | Your session carries across browser windows, including iPhone. | | **Phone number formats** | Phone numbers are saved in the correct format for their country. | --- ### **Video Wall V2** The video wall has been rebuilt around AI events, so operators see what's happening as well as what's on screen. *![6.4-10-video-wall-overview](https://help.alocity.com/hs-fs/hubfs/6.4-10-video-wall-overview.png?width=670&height=374&name=6.4-10-video-wall-overview.png)* - **Layouts:** choose **2×2**, **3×2**, **3×3**, **4×3**, **4×4** or **Spotlight**, which gives one camera a large tile with the rest alongside it. - **Move and swap cameras:** drag a camera to another slot, or swap two cameras, without rebuilding the wall. - **Live event feed:** AI detections from the wall's cameras appear beside the video, newest first, with motion events included. Acknowledge each event to clear it. The feed holds up to 30 live events. - **Displays:** send different walls to separate screens. A display set up on one computer can now show live events too. - **Faster feed:** the event feed loads faster and no longer freezes when an event is slow to load. > **Tip:** Use **Spotlight** for a front desk or lobby where one view matters most, and a grid layout in an operations center where every camera needs equal attention. To get started, select **Video Wall** from the left menu of the **Video Security** module. See [Alocity as a VMS](https://help.alocity.com/knowledge/ai?hsLang=en). --- ### **Access Control** ###### **Card format management** Mercury controllers read up to 8 card formats at a time, set for the whole account in **Settings › Card formats**. - Format changes are sent to your panels only after you confirm them, so a half-finished change never reaches a door. - When formats change, existing cards are reloaded safely, so badges keep working. *![Screenshot 2026-11-05 132018](https://help.alocity.com/hs-fs/hubfs/Screenshot%202026-11-05%20132018.png?width=670&height=363&name=Screenshot%202026-11-05%20132018.png)* > See [Card Formats](https://help.alocity.com/knowledge/card-formats?hsLang=en). --- ###### **Easier Mercury door setup** - **MR54 support:** the MR54 interface board can now be added as a sub-panel. See [Adding Sub-Panels](https://help.alocity.com/knowledge/mercury-adding-sub-panels?hsLang=en). - **Reader setup at door creation:** when you create a door, you set the entry reader's protocol (Wiegand or OSDP Secure) and link the device in the same wizard. See [Creating and Managing Mercury Doors](https://help.alocity.com/knowledge/mercury-doors?hsLang=en) and [Configuring Readers](https://help.alocity.com/knowledge/mercury-configuring-readers?hsLang=en). ###### **Door behavior** - **Keep Open wins:** when an operator sets a door to **Keep Open**, it stays open even if a schedule would close it. ###### **Cleaner access log** - **One entry per badge:** when a Mercury panel and a paired device both report the same badge, the log shows one entry. - **Fewer repeated errors:** repeated card-format errors from the same door appear once instead of many times. --- ### **Cameras and Aimee** Aimee can now manage cameras, including setting up many at once. - **Camera management in Aimee:** ask Aimee to work with your cameras in plain language, with better handling of camera zones. - **Bulk camera setup:** set up several cameras from one request instead of one at a time. - **Fixes from Aimee testing:** editing users and downloading files from Aimee now work reliably. As with every change Aimee makes, a confirmation card appears before anything is applied. See [Making Changes with Aimee](https://help.alocity.com/knowledge/making-changes-with-aimee?hsLang=en) and [Bulk Importing Users and Doors with Aimee](https://help.alocity.com/knowledge/bulk-importing-with-aimee?hsLang=en). --- ### **Portal and Account** - **Stay signed in:** your Control Center session now carries across browser windows and tabs, including Safari on iPhone, so you aren't asked to sign in again when you open a new window. - **Phone numbers:** phone numbers for users and contacts are now saved in the correct format for their country, which helps text messages and intercom calls reach the right number. > **Note:** This release also includes behind-the-scenes reliability improvements. No action is needed on your part. --- ### **Related articles** - [Alocity as a VMS](https://help.alocity.com/knowledge/ai?hsLang=en) - [Card Formats](https://help.alocity.com/knowledge/card-formats?hsLang=en) - [Adding Sub-Panels](https://help.alocity.com/knowledge/mercury-adding-sub-panels?hsLang=en) - [Creating and Managing Mercury Doors](https://help.alocity.com/knowledge/mercury-doors?hsLang=en) - [What Aimee Can Do](https://help.alocity.com/knowledge/what-aimee-can-do?hsLang=en) For questions or assistance, please contact your account manager or email [support@alocity.com](mailto:support@alocity.com). - [Quick Start Guides](https://help.alocity.com/knowledge/quick-start-guides?hsLang=en) - [Alocity Control Center Guide](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#main-content) - [Software and Account General Setup](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#software-and-account-general-setup) - [Video Security Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#video-security-management) - 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[Connecting the F3D100 to 3rd Party readers and controllers](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#connecting-the-f3d100-to-3rd-party-readers-and-controllers) - [AI-1000 Installation, Setup And Configuration](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#first-steps) - [AI-1000 Installation and Wiring](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#ai-1000-installation-and-wiring) - [I/O Controller Installation](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#i-o-controller-installation) - [Mercury Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/mercury-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/mercury-installation-setup-and-configuration-guide?hsLang=en#first-steps) - 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