First Steps
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      1. Alocity Help Center (Knowledge Base)
      2. AiVR Installation, Setup And Configuration Guide
      3. First Steps

      Alocity AiVR Network Requirements

      How to Ensure Your Device is Connected and Operating Efficiently

      To ensure that your Alocity AiVR system operates smoothly and delivers reliable video performance, it's important to meet the following network and camera setup requirements. This guide outlines what you need to prepare for optimal functionality.

      1. Ethernet Connection

      The AiVR must be connected to the Local Area Network (LAN) using a wired Ethernet connection.

      • DHCP is recommended, but static IP configurations are also supported

      • The AiVR must be on the same local network as all IP cameras

      • Avoid isolated VLANs or guest networks unless properly routed

      2. Firewall Settings

      Configure your firewall to allow both inbound and outbound communication on the following ports:

      • TCP Port 443 – Secure cloud communication

      • TCP Port 8883 – Device status and video event delivery

      • NTP Port 123 – Time synchronization

      • RTSP Port 554 – Required for live camera streaming

      Ensure these ports are open on both local and upstream firewalls.

      3. Recommended Internet Speed for AiVR

      The AiVR continuously processes and uploads clips, while supporting cloud-based viewing of up to 16 IP camera streams.

      • Minimum Upload Speed: 50 Mbps

      • Minimum Download Speed: 25 Mbps

      • Recommended Jitter: Less than 30 ms

      • Recommended Latency: Under 50 ms

      Higher bandwidth may be required for higher-resolution or multi-site deployments.

      4. Camera Requirements

      To ensure compatibility with the AiVR:

      • Cameras must support RTSP streaming (mandatory)

      • ONVIF protocol is optional but recommended for advanced features and easier discovery

      • Cameras must stream using H.264 or H.265 codecs

      • RTSP URLs must be accessible via IP from the AiVR

      • Proper ONVIF/RTSP credentials (username/password) must be configured and known

      • Cameras must reside on the same subnet and not be blocked by VLAN/firewall rules

      Note: The AiVR does not physically connect to cameras. All connections are IP-based over the LAN.

      5. Network Testing Recommendations

      • Measure Jitter: Ensure jitter remains under 30 ms to avoid video instability

      • Inspect Wiring: Use high-quality Cat5e or Cat6 cabling, and check for physical damage or weak terminations

      • Direct Connection Testing: During troubleshooting, temporarily connect the AiVR directly to the main router to validate connection quality

      Following these network and camera requirements will ensure consistent, high-quality video capture and cloud communication for your Alocity AiVR.