--- title: Directory Module Setup to call Residents via App description: Configuring the Directory Module to Call Residents via the Alocity 1id Mobile App --- [Skip to content](https://help.alocity.com/knowledge/directory-module-setup-for-residents#main-content) English Show submenu for translations [SUBMIT A TICKET HERE](https://help.alocity.com/knowledge/kb-tickets/new?hsLang=en) [![Alocity](https://help.alocity.com/hs-fs/hubfs/alocity-logo%20Full.png?width=181&height=48&name=alocity-logo%20Full.png)](https://www.alocity.com/) Open main navigation Close main navigation - English Show submenu for translations - [SUBMIT A TICKET HERE](https://help.alocity.com/knowledge/kb-tickets/new) - [Contact Support Now](mailto:support@alocity.com) [Contact Support Now](mailto:support@alocity.com) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Alocity Help Center (Knowledge Base)](https://help.alocity.com/knowledge?hsLang=en) 2. [Alocity Control Center Guide](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en) 3. [Intercom Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#intercom-management) # Directory Module Setup to call Residents via App ## Configuring the Directory Module to Call Residents via the Alocity 1id Mobile App The Directory module allows the system to call a resident with the Alocity 1id App through an interactive directory displayed on the AI-1000 intercom via the leasing button or the FD3100 Intelligent Reader via the doorbell button. This setup ensures that residents can receive calls and manage access directly from their phone. **To Set Up a Directory Entry for Residents:** 1. Go to Settings. ![](https://help.alocity.com/hs-fs/hubfs/image-png-Jul-12-2024-09-25-30-9077-PM.png?width=688&height=118&name=image-png-Jul-12-2024-09-25-30-9077-PM.png) 2. Select the Directory option. ![](https://help.alocity.com/hs-fs/hubfs/image-png-Jul-12-2024-09-25-54-6077-PM.png?width=688&height=287&name=image-png-Jul-12-2024-09-25-54-6077-PM.png) 3. Click on 'Add Entry' to begin the process. ![](https://help.alocity.com/hs-fs/hubfs/image-png-Jul-12-2024-09-26-51-8695-PM.png?width=688&height=193&name=image-png-Jul-12-2024-09-26-51-8695-PM.png) 4. Choose the resident user who will receive the call from the dropdown menu (ensure the user has mobile credentials enabled). 5. Configure the Unit Type by selecting the appropriate option to determine where the calls will be routed. 6. Input the corresponding number for the unit. 7. Select the appropriate site from the dropdown menu where the entry will be active. 8. Under **Call Type**, select **Mobile App**.![](https://help.alocity.com/hs-fs/hubfs/image-png-Jan-15-2025-10-43-10-7563-PM.png?width=688&height=258&name=image-png-Jan-15-2025-10-43-10-7563-PM.png) 9. Confirm all details are correct and click 'Save' to finalize the entry. **Note:** It is crucial that the selected user has mobile credentials activated before setting up a directory entry. For assistance with mobile credentials, please refer to these guides: [Managing Credentials](https://help.alocity.com/knowledge/managing-credentials?hsLang=en) and [How to Set Up a Mobile Credential.](https://help.alocity.com/knowledge/how-to-setup-a-mobile-credential-in-alocity?hsLang=en) - [Quick Start Guides](https://help.alocity.com/knowledge/quick-start-guides?hsLang=en) - [Alocity Control Center Guide](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#main-content) - [Software and Account General Setup](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#software-and-account-general-setup) - [Video Security Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#video-security-management) - [User and Group Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#user-and-group-management) - [Access Control Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#access-control-management) - [Intercom Management](https://help.alocity.com/knowledge/alocity-control-center-guide?hsLang=en#intercom-management) - [Alocity 1id Mobile App Guide](https://help.alocity.com/knowledge/alocity-1id-mobile-app-guide?hsLang=en#main-content) - [Resident & tenant guide](https://help.alocity.com/knowledge/alocity-1id-mobile-app-guide?hsLang=en#resident-tenant-guide) - [Mobile Credential Users and Super Admins Guide](https://help.alocity.com/knowledge/alocity-1id-mobile-app-guide?hsLang=en#mobile-credential-users-and-super-admins-guide) - [AiVR Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/aivr-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/aivr-installation-setup-and-configuration-guide?hsLang=en#first-steps) - [Setup and configuration](https://help.alocity.com/knowledge/aivr-installation-setup-and-configuration-guide?hsLang=en#setup-and-configuration) - [F3D100 Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#first-steps) - [F3D100 Installation and Wiring](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#f3d100-installation-and-wiring) - [I/O Controller Installation (F3D100)](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#i-o-controller-installation-f3d100) - [Connecting the F3D100 to 3rd Party readers and controllers](https://help.alocity.com/knowledge/f3d100-installation-setup-and-configuration-guide?hsLang=en#connecting-the-f3d100-to-3rd-party-readers-and-controllers) - [AI-1000 Installation, Setup And Configuration](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#first-steps) - [AI-1000 Installation and Wiring](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#ai-1000-installation-and-wiring) - [I/O Controller Installation](https://help.alocity.com/knowledge/ai-1000-installation-setup-and-configuration?hsLang=en#i-o-controller-installation) - [Mercury Intelligent Controller Installation, Setup And Configuration Guide](https://help.alocity.com/knowledge/mercury-intelligent-controller-installation-setup-and-configuration-guide?hsLang=en#main-content) - [First Steps](https://help.alocity.com/knowledge/mercury-intelligent-controller-installation-setup-and-configuration-guide?hsLang=en#first-steps) - [FAQ'S](https://help.alocity.com/knowledge/faqs?hsLang=en#main-content) - [Frequently Asked Questions (FAQ'S)](https://help.alocity.com/knowledge/faqs?hsLang=en#frequently-asked-questions-faqs) - [Common Problems Troubleshooting](https://help.alocity.com/knowledge/faqs?hsLang=en#common-problems-troubleshooting) - [Release Notes And Versions History](https://help.alocity.com/knowledge/release-notes-and-versions-history?hsLang=en) # Alocity alocity.com Help Center Copyright © 2026, Alocity