How to Enroll in Alocity 1iD When Your Building or Organization Uses the Alocity Intercom System
Whether you live or work in a building or company equipped with the Alocity Intercom System, we want to ensure you get the most from our products and services. Below are training guides and videos designed to help you learn how to use some of the most popular features, including video calling, virtual keys, and mobile credentials.
How to Register for Alocity 1iD:
Step 1:
Provide your email address and mobile phone number to your system administrator (typically your property manager, human resources, or IT manager). They will initiate your registration. If they already have your data, you will need to confirm that it is correct.
Step 2:
You will receive two welcome emails from the address noreply@alocity.com, with the name of your building or company in the subject line. One will allow you to set your password and another will include links to download the app.
Step 3:
- A) Check your inbox for the first email to set your password, open it, and click on the blue button to set it up.
- B) You will be directed to a reset password screen. Follow the guidelines to create your password and click 'continue'.
- C) Once done, the system will confirm that you have successfully changed your password and then direct you to a login page. *
Note: Do not attempt to log in at this point; just close the window and proceed to the next email
Step 4:
Locate the second email. This will have buttons with links to download the app from the official stores. Please keep in mind that you need to set up your password first, as you won't have a way to set it up in the app. 
Step 5:
Sign in to our mobile app, Alocity 1iD, using the email address and password you created. To use the app, follow the instructions in these guides:
User Guide Links:
Note: If you don't see the email in your inbox, check your SPAM folder and mark it as Safe. The link to set the password will expire within 10 minutes of being generated. If you miss this opportunity, click here, submit your email, and you will receive the link again. If you don't complete this step properly, you won't be able to download and log in to the app to follow the next steps.